All practice areas

Digital learning

Custom eLearning development

Custom eLearning should do more than move content to a screen. It should give people a useful way to explore, practice, and make decisions.

The challenge

Completion is not the same as application.

Dense information, passive screens, and generic interactions make digital learning easy to complete and hard to use. The experience has to respect people’s time while still creating enough thought and practice to matter.

The approach

Use the screen for decisions, practice, and support.

We combine instructional design, writing, visual design, interaction, development, and platform knowledge in one process. The result can range from focused microlearning to a custom learning portal or a blended digital system.

What we do

Build the right combination.

  • Custom eLearning modules
  • Microlearning and learning campaigns
  • Scenarios and simulations
  • Digital job aids and performance support
  • Learning portals and web apps
  • SCORM, xAPI, and LMS delivery

What it should change

What the work should make possible.

  • Digital learning built around the decisions people make
  • Accessible support at the point of need
  • A maintainable experience that fits the delivery environment

Related work

Digital learning connected to practice.

These examples connect digital content to a larger experience, from a customized learning app to point-of-play mobile instruction.

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Before the deliverable

Use the need to shape the response.

The Process + Tools library can help you diagnose the gap, ask sharper stakeholder questions, and connect this practice area to the wider learning journey.

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